Manufacturing IT

IT services and support to improve operations and efficiency.

Triton Technologies Managed Services has successfully applied its IT expertise and experience to manufacturing companies for over 20 years and consistently improved IT performance and at the same time lowered IT capital and operating costs. Connectivity to your production line, ERP system, Materials Requirements Planning system, and your suppliers means you need to be up and running at peak performance levels at all times.

Building Better IT Infrastructure

Managed IT provides a complete suite of IT capabilities and systems for a fixed monthly price. We serve as a trusted advisor to its clients offering value, innovation, assurance, and integrity in every customer interaction. It’s time to make your IT infrastructure as strong as every other part of your business.

Faster IT Solutions

An IT infrastructure designed to diagnose and remediate problems quickly and efficiently.

IT Infrastructure Scaling

An IT infrastructure designed for reliability with the ability to quickly scale.

Better ROI

IT infrastructure continuously measured against specified service and performance levels.

Legacy Support

Experienced team to seamlessly integrate new IT infrastructure with legacy systems.

Training and Procedures

A core focus of improving IT operations processes including IT staff training.

Better IT Security

Established practices in using infrastructure security management services.

Always Up to Date

A team experienced in IT infrastructure patching, upgrades, and migrations.

ITSM Framework

Advanced IT Service Management to manage IT infrastructure environments.

Always Improving

A team continually improving IT infrastructure design and increasing IT value.

Information Technology Services we provide our manufacturing clients include:

Consulting

Gain years of expertise in a single meeting by discussing your IT plans and needs with our Professional Services Team. A Managed Services provider like Triton Technologies can give you perspectives no single vendor will tell you. We know as we work with most of them. We are technology and vendor agnostic and look to provide you the best possible cost-effective solution for your specific operating environment. Click here to learn more.

Cloud Hosting

We design and maintain the best solution for you, physical, virtual or a combination located at your sites, your vendors or our sites. Our rapidly scalable solution configured with backup and disaster recovery (BDR) capabilities typically lowers manufacturing data storage/BDR costs by 18%-29%. Click here to learn more.

Remote Infrastructure Monitoring and Management

We have invested over $1 million in advanced monitoring and management tools that quickly identify the status of all your devices, network connections, and backup capabilities. We use our wide selection of tools to alert you and/or solve a problem. We also act as a “single point of contact” that can own all of your problems and manage your vendors to a successful resolution of an issue. Advanced IT management tools in the hands of our expert staff get quicker results reducing the overall costs of outages and maintenance.

Backup and Disaster Recovery

Let us evaluate your networking and storage alternatives and deliver you a comprehensive Backup and Disaster Recovery plan. We will not only consider backup solutions (relatively easy) but timely recovery solutions (much more difficult). From simple file recovery to site-level recovery, we outline a list of deployment, cloud storage and monitoring services working with the vendors you choose or our facilities. We understand the mobile and multi-location environments of manufacturing organizations. Click here to learn more.

24/7 Helpdesk and Services Support

This is where it all comes together. Our U.S. based Help Desk is staffed by a team of IT professionals that have attained some of the highest first level resolution (FLR) rates in the industry. Focus your IT team on your critical business objectives and not “basic” Help Desk” activities. Click here to learn more.

Is Managed IT a good fit for your manufacturing company?

  • Is the growth of your data increasing, and your IT infrastructure cannot keep up?
  • Are legacy systems becoming obsolete and harder to support?
  • Are the number of sites, devices, systems and users increasing?
  • As everything is expanding, is your ability to manage risk, security, and compliance also growing?
  • Does finance want to move from a capital to an operating expense model?
  • Is your existing IT infrastructure fragmented and becoming more complex to manage and monitor?
  • Is maintenance more burdensome and licensing, and support contracts becoming problems?

If you accept that data is critical to your manufacturing company and that the management of that data is equally important, then you want to establish a relationship with a provider like Triton Technologies that will be a partner with you, and not a faceless vendor who just sells commodity solutions.

Want to learn more about how we can improve operations? Contact us today.