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    Worcester, MA | 866-304-4300

    Boston, MA | 508-365-3630

    Providence, RI | 401-735-1956

    Hartford, CT | 860-560-8000

    Blogs

    • Keylogger 101

      Keylogger 101 We have all heard of hacking, virus, ransomwares, etc. as they keep coming up in the news every now and then. But, have you heard of keyloggers? In this blog post, we discuss keyloggers and how they can be used to gain unauthorized access to your system, online accounts, network and da...

    • Social media security

      Social media security Social media is a great tool for SMBs to get the word out about their products and services, build their brand, and connect with prospective customers. It also offers paid marketing avenues as well, such as PPCs, marketplaces, etc., But are your social media accounts secure? Ty...

    • Three things to consider when investing in new software

      Three things to consider when investing in new software When running a business, you will often find yourself in need of new software tools to enhance the productivity, efficiency, effectiveness and even the security of your various business processes. These software programs range across a wide spe...

    • Insider threats: Not as uncommon as you think

      Insider threats: Not as uncommon as you think When we speak of cybercrime and data theft, we typically think of seasoned cybercriminals. But you’d be surprised to know that the cause of businesses becoming victims of cybercrime is most often their own employees–sometimes on purpose, sometime...

    • Gaining a competitive edge during the pandemic

      Gaining a competitive edge during the pandemic The COVID-19 pandemic has been tough on everyone. The lockdowns, the need to follow social distancing–though indispensable–have been tough on individuals and also resulted in a lot of revenue loss to businesses. For SMBs though, this time ha...

    • Best practices for remote desktop access

      Best practices for remote desktop access Remote desktop access is an essential in these days when businesses are expected to be responsive to their clients almost 24/7. Moreover, there has been a surge in the remote desktop access practice with coronavirus pandemic. But, did you know that remote des...

    • Five reasons to invest in a password management system ASAP

      Five reasons to invest in a password management system ASAP Password management tools are software programs that put up enough security and safety mechanisms in place to ensure there’s no password breach. Your employees can use the program to generate random, high-security passwords as per the ind...

    • Understand your Cookie to manage it better!

      Understand your Cookie to manage it better! There are 3 kinds of cookies, each having different functions. One of them is session cookies. If it weren’t for session cookies, you wouldn’t be able to do any online shopping, banking, social media posting or any other activity that requires you to b...

    • Everyone loves cookies–even cybercriminals

      Everyone loves cookies–even cybercriminals When you visit a site, probably for the first time or from a new device or browser, you will see an alert that mentions the site uses Cookies to offer you a more personalized experience and asks you if you are okay with it. Let’s admit it. A lot of ...

    • Don’t let hurricanes blow your data away!

      Don’t let hurricanes blow your data away! “Life is not about sheltering yourselves from the rain, it is about learning to dance in the storm”, goes a popular saying. But, if you are a small business, you first need to shelter your assets from the rain, before you can afford to dance in the sto...

    • Best practices for data safety in a remote work environment

      Do you have staff working from home? Of late, due to the Coronavirus crisis, a lot of businesses shifted to the remote working environment. While it raises some data security concerns, they can be overcome by following a few best practices. Formulate rules You can start by formulating rules that def...

    • Multi-Factor Authentication 101

      You have probably already come across the term multi-factor authentication. The concept is not new, but has caught on really quick of late. In this post, we will discuss what multi-factor authentication is and why you should be adopting it. What is multi-factor authentication? Multi-factor authentic...

    • What are the essentials of a business continuity plan?

      An unexpected emergency can wipe out your business! A business continuity plan can help it survive. But, what should a good business continuity plan cover? Read this blog to find out. A list of your key contacts   A comprehensive list of your IT inventory Your business continuity plan should contai...

    • 5 Lesser known benefits of choosing the co-managed IT model

      Even companies with IT staff on their payroll can’t deny having an MSP onboard offers benefits that exceed what they get from having just an in-house team. This blog explore 5 lesser known reasons why the co-managed IT model is popular. An extra hand during emergencies In the event of any unforese...

    • WFH: Remote Data Access and Data Security

              This may be the single biggest concern you may have to address when looking at WFH. When your employees are working in your offices, you control their methods of access to company data. For example, when they are on-site, they access through a network you have secured. Th...

    • Four reasons to opt for the co-managed IT services model

      Co-managed IT services model is one in which the business has its own IT team, but still contracts with an external managed services provider for certain services. In this blog we discuss four benefits of a co-managed IT services model. Expertise Your in-house IT team may not have all the expertise ...

    • The inevitable increase in Working from Home and the move to VoIP

      As you are surely aware, working from home (WFH) has been the primary way that white collar, office-based jobs are being handled during stay-at-home rules. As everything began to shut down with the virus, WFH–what used to be called “telecommuting,” became the only safe option for work to b...

    • Implementing work from Home: Planning Matters

      Work From Home, also commonly known as telecommuting, is a fairly general term that encompasses a range of workplace policies. Most generally, it refers to a policy permitting an employee to work from home (or any other approved remote location-the range of acceptable locations will differ depending...

    • Three different issues about WFH you may have not considered.

      Today’s blog is a look at three different issues that don’t get much coverage in discussions of the implementation of a WFH policy. Much of the conversation tends to focus on productivity and oversight issues. Here are three you should consider. WiFi Once your employees move off-site and WFH, or...

    • Social media at work what could go wrong?

      As a business, there is no doubt today that you need to make your presence felt on major social media platforms such as Facebook, Twitter, Instagram and LinkedIn. But social media also exposes you to cybercriminals. In this post we talk about the steps you can take to ensure your social media accoun...

    • WFH: How we got here.

      If you’ve been in the workforce for a while, you remember what life in the office was like a few decades ago. The uniformity of the structure was pretty much the same, no matter what office you worked in. It was 9-5, or some such standardized schedule for everyone. You had your own desk/office/cub...

    • Why MSP relationships fail

      A lot of SMBs opt for managed service providers who can help handle their IT requirements, and for the most part, it works well. Almost everyone knows the benefits of having a MSP manage your IT. Increased cost savings, ability to focus on your business without worrying about IT, better IT support a...

    • Three Reasons to Dump Your PBX

      How will you support the extended IT infrastructure needed as you roll out WFH activities? Traditionally, your IT infrastructure would be supported by in-house IT staff, a managed service provider, or some combination of both, but a lot can fall through the cracks when shifting virtual. As an exampl...

    • Why We Still Worry About Work From Home Policies

      If you have been in the workplace for a few decades, you may remember that the idea of telecommuting began to appear in the late 90s as Internet access from home began to become more common. Telecommuting was often poorly received, as it carried the onus of being a “trick” to avoid working a ful...