Financial Services IT
Are you investing in your IT infrastructure?
Financial services organizations have understood that technology – properly applied – can provide a valuable market differentiator. Information Technology systems in the financial services industry need to be able to support the secure collection of transactional, regulatory, customer and market data to keep pace with their competitors.
Mobile and Online
Regardless of location or customer base, online and mobile transactions are expected to be easy and secure, making network reliability more critical.
Backup and Disaster Recovery
Backups and Disaster Recovery (BDR) plans are more important considering the increasing volume of data and protected customer data.
Customer Relationship Management
Customer Relationship Management (CRM) will be critical as a more diverse group of clients over a wider geographic area will be supported
Meeting Regulatory Requirements
An increase in regulations makes it more beneficial to be able to quickly integrate and manage new systems onto existing banking and financial services IT platforms.
A Financial Services IT environment should include:
- An IT infrastructure designed to diagnose and remediate problems quickly and efficiently
- An IT infrastructure designed for reliability with the ability to quickly scale
- An optimized IT infrastructure continuously measured against specified service levels
- An experienced IT team to seamlessly integrate new IT infrastructure with legacy systems
- A “core focus” of improving IT operations processes and IT staff training
- Established practices in using infrastructure security management services
- A team experienced in IT infrastructure patching, upgrades, and migrations
- An advanced IT Service Management (ITSM) framework specifically designed to manage a diverse IT infrastructure environment
- A team continually improving IT infrastructure design and increasing IT “value”
Triton Technologies Managed IT Infrastructure Services provide all of these features and more for a fixed monthly price. Triton Technologies takes a different approach, serving as a trusted advisor to its clients offering value, innovation, assurance, and integrity in every customer interaction. Triton Technologies managed services model optimizes IT system performance and reliability while creating a predictable and sustainable IT environment that proves cost-effective for our clients in the financial services industry.
Information Technology Services we provide our financial and securities clients include:
Gain years of expertise in a single meeting by discussing your IT plans and needs with our Professional Services Team. A Managed Services provider like Triton Technologies can give you perspectives no single vendor will tell you. We know as we work with most of them. We are technology and vendor agnostic and look to provide you the best possible cost-effective solution for your specific operating environment. Click here to learn more.
We design and maintain the best solution for you, physical, virtual or a combination located at your sites, your vendors or our sites. Mergers and Acquisitions take, on average, 10,000 – 15,000 documents. Our rapidly scalable solution configured with backup and disaster recovery (BDR) capabilities typically lowers data storage and Backup and Disaster Recovery costs by 18%-29%. Click here to learn more.
IT Infrastructure as a Service
We use our wide selection of tools to notify you and/or solve a problem. We also act as a “single source” that can own all of your problems and manage your vendors to a successful resolution of an incident. Experienced staff using our advanced IT toolsets will get quicker results, lowering your maintenance costs and reducing the impact of network/server outages.
Backup and Disaster Recovery
We can evaluate your networking and storage alternatives and deliver your financial services organization a comprehensive Backup and Disaster Recovery plan. We will not only consider backup solutions (relatively easy) but timely recovery solutions (much more difficult). From simple file recovery to site-level recovery, we outline a list of deployment, cloud storage and operational services working with the vendors you choose or use our facilities. Click here to learn more.
Triton Technologies Managed IT Services manages many applications that are critical to daily operations within the financial industry. Our infrastructure can support a customized environment that won’t disrupt any of your operational systems while developing and testing.
24/7 Helpdesk and Services Support
This is where it all comes together. Our U.S. based Help Desk is staffed by a team of IT professionals that have attained some of the highest first level resolution (FLR) rates in the industry. Have your talented IT team focus on your critical business objectives and not “basic” Help Desk” activities. Click here to learn more.
By outsourcing the monitoring and maintenance of your IT infrastructure to Triton Technologies Managed IT Services, you will reduce IT-related expenditures and at the same time improve your IT system performance.