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    Worcester, MA | 866-304-4300

    Boston, MA | 508-365-3630

    Providence, RI | 401-735-1956

    Hartford, CT | 860-560-8000

    Contact centers – the modern-day version of call centers that handle email, texting and chat, and other app communication alongside calling – are a critical part of customer relations, marketing, and sales for many businesses and organizations. Due to the amount of information they have on individuals, from contact information to billing, they are often a target by hackers. While...

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