As we go into the weekend, we would like to introduce you to something in the IT world known as Read-Only Fridays.
Read-only Fridays is a term that the IT industry uses for no major changes to any infrastructure when approaching the weekend. The reason why a simple: support hours from the vast majority of manufacturers are usually Monday through Friday from 8 AM to 5 PM. With all products and all services come bugs and issues. The worst time to encounter a bug or an issue is when you do not have the support and/or cannot be fixed quickly.
Practicing Read-Only Fridays
So, we practice at Triton technologies known as read-only Fridays. This helps our clients go into the weekend, keep their infrastructure up operational, and provide them the level of support in which they need. This keeps their business running through the weekend.
With read-only Fridays, we handle small tickets, minor repairs, and so forth, but no major changes. It really improves the experience that our clients receive when it comes to their network and productivity. By holding back large projects until full support can be obtained, which keeps a lot of businesses up and running without worrying about mid-weekend issues it saves a lot of frustration.
You’d be surprised how effective read-only Fridays are when it comes to managing network infrastructure.
If in major infrastructure change needs to happen on a Friday, it is well-planned. Reasons could be many such as medical, the public, or when the vendor is only available for after-hours support. Luckily for us, they are few and far between.
Infrastructure changes usually happen on a Tuesday through Thursday. Vendors and manufacturers are usually flooded on Mondays with requests over the weekend. This is why read-only Fridays are fantastic and we should only begin major infrastructure changes on a Tuesday to allow us to get the maximum support benefit from our vendors.