6 Ways to Keep Your Business Online in Hurricane Season 2018

Welcome to hurricane season 2018!

As many of you are aware, hurricane season for 2018 begins June 1 and ends November 30. What does this mean for businesses? Outages, Internet interruptions, server, network, and computer downtime, all of which can translate into a loss of profits. But there are ways to mitigate and or to avoid these kinds of situations: this blog will go over six services and procedures that can be easily implemented, especially when a managed service provider helps out.

1. First and Foremost: Online Backups

We at Triton Technologies have multiple backup programs and multiple backup methods to fit different sized companies and budgets. Make sure to have some form of data backup to avoid losing it all.

Datto Backup Disaster Recovery

We recommend for most small businesses a company called Datto. Datto has a device known as a BDR (Backup Disaster Recovery) that sits on your local network, images your server, and then send that data off-site. Every day it generates a boot image that shows not only that your server has been backed up, but can be virtualized into a new physical platform, or be transferred to the cloud.

Direct MSP Solutions

The second method that we recommend is from Triton Technologies directly, which is our imaging software which takes a full image of your server and sent it off-site. It may interrupt your Internet during the day as it sends the files off-site, but it is very effective and customizable service.

2. Have Smart Battery Backup Units

We do not recommend standard backups, but instead smart backups. A smart backup actually has a piece of hardware built into it that cleans the sine wave (the “alternating” in alternating current) of the electrical grid. With storms, electrical, and more causing havoc, you need something that not just only keeps your hardware from crashing in the event of a power outage, but actually cleans and stabilizes the electrical delivery.

3. Have a Second Means of Internet

We recommend using a company called Peplink and their BR1 mini cellular modems as a backup for your primary ISP. In the event that an outage occurs with your Internet provider, this cellular uplink will give you basic Internet, so you can get back online. It is unknown when your Internet could go down, but with the right firewall such as a Sophos, the switch between connections can be done automatically. Since the BR1 MINI can auto change and can have multiple service providers, there is no reason to not utilize both services keep you fully operational with a seamless transition.

4. Use the Cloud Wherever You Can

Since many data centers are somewhat isolated from weather events or are heavily fortified, you should utilize those resources as much as possible. Servers, workspaces, and entire digital infrastructures can and should be replicated to the cloud in the event a catastrophe occurs. There are many options for hybrid infrastructure to prevent any kind of loss of data, and small businesses with the right firewalls and antivirus can use these systems and stay safe.

5. Use Cloud-Based Phone Systems

Most phone systems are actually already cloud-based – it’s just a matter of adjusting traditional phone systems to match. New phone systems can be deployed quickly and easily in advance. Do not wait until after your phone system has completely collapsed to forward and/or establish a cloud-based service; their priority to restore infrastructure will overtake your demand for new service.

6. Take Care of Yourself

This has nothing to do with technology, but it’s important to put the life of yourself, your family, and your employees first. Keep a hurricane preparedness kit on hand, at least three days of food and water for every person, have a battery operated and/or hand-crank radio, flashlights, batteries, and more in the event of a hurricane. Check out ready.gov’s Build a Kit page for more details. Acquisition of all of these things is far easier, cheaper, and faster if done ahead of time.

Being prepared for natural disasters will save your company’s data, time, and money only if you plan ahead. The above isn’t just true for hurricanes, but also for blizzards, floods, and other natural disasters. To learn more about disaster-proofing your business, contact Triton Technologies today.

How We Deal with Corporate Espionage and Data Breaches

What better way to beat your competition than to know what they are working on and then steal it? What am I talking about? Corporate espionage.

Corporate Espionage and Data Breaches

Corporate espionage takes many forms, but what we are seeing recently is a tremendous amount of businesses sending in – for lack of better words – spies to their competition and stealing their data. In the last four months, we have been finding with new and existing clients, employees – new hires, subcontractors, and even long-standing employees – being paid by that firm’s competitors to steal their data (which also triggers a potential data breach).

What Managed Service Providers are Seeing

As a managed provider we watch over your network, systems, data, security and more and that includes watching who has access to what and to what systems. Many times, we catch it blatantly happening, such as somebody’s trying to get a USB drive connected in, a tremendous amount of data going through the corporate databases, and/or emails that should not have been sent by employees.

What we’ve also been seeing is a rise in the demand for business owners to prevent these kinds of actions from occurring, while making it seamless within the network.

Implementing Sophos Intercept X and Reflexions

To help business owners keep their secrets, we have begun full-blown implementation of the Sophos Intercept X endpoint protection client. This endpoint client allows not only prevents viruses and malware, but also encrypts hard drives, provides DLP (data loss prevention), and more. It also allows it to seamlessly encrypt and decrypt files based on the local network. So an employee who is working on Word, Excel, and other types of documents can open and close a document or file with ease, but if they copy it to a flash drive, send by email, or use a filesharing service, the file will be encrypted the entire way through, making it useless to would-be spies.

Utilizing Sophos Reflexions, we can monitor all email traffic to and from a network, provide logs, evidence, and monitor who is communicating with the what business for your day-to-day operations. It has been fantastic and instrumental in helping multiple clients see where their leaks were.

Why We Recommend Sophos

Sophos has been a leader in DLP protection, firewalls, encryption, and endpoint management and we cannot say enough good things about them. Business owners who need to secure their intellectual property, their secrets, methodologies should look at implementing a Sophos-based infrastructure.

Here are Triton Technologies we recommend Sophos alongside procedures and managed IT services to improve your cyber security and prevent corporate espionage and data breaches. Want to learn how to get these systems seamlessly implemented at your business? Contact us today.

Why We’re Changing Firewall Vendors

Why is Triton Technologies changing firewall vendors?

Triton Technologies has been with SonicWALL since 2006 and have implemented thousands of installs throughout the world. The United States, France, Germany, India, Brazil, Mexico, Canada, and more we have sent and more deployed many hundreds of firewalls throughout those countries. But due to unresolved issues, we’re changing firewall vendors.

But Why the Change?

In September 2012, Dell acquired SonicWall to help bring security and network monitoring tool their portfolio. At the time it seemed like an excellent idea and multiple promises were made about expanding the SonicWALL line. Now we had been with SonicWALL for some time and have worked around the many issues in nuances of the technology. We were promised greater integration through our professional services automation tool, reporting from a remote management tool, and scheduling reports that would be native to the firewall and not requiring additional licensing.

But those promises never materialized.

The SonicWALL Sell-Off

In June 2016 to finalize the acquisition of EMC by Dell Corporation, Dell Corporation had to sell off some of its smaller assets. One of those assets was SonicWALL. So the announcement was made and SonicWALL was sold to intellectual capital partnership in San Francisco California. Seeing the writing on the wall, Triton Technologies reached out to multiple vendors of firewall technology and asked for demo units to be sent.

Trying New Vendors and Finding Sophos

Sophos firewall at Triton Technologies.

We tested out multiple sonic walls from watch guard, Fortinet, Cisco, Juniper, and more. We put them through their paces, implemented policies, and tested the firewalls to make sure that they would be spectacular.

We chose Sophos as our firewall provider. Through demos, not-for-resale firewall, and fully licensed 30 day software, we were able to choose them and their product line in order to integrate seamlessly with our software. Beginning July 18, we will be installing multiple firewalls replace the SonicWALL line and begin full integration with our software. With Sophos many other product offerings and integration with our software, we are proud to bring them on as a new vendor of hours!

This does not mean that Dell’s SonicWALL is a bad product. But as a managed IT services company we need to deliver more and give more to our clients, and Sophos has done just that. If this sounds like something you want from your IT services, contact us today.