It’s been some time since I made a post, but it needs to be made.
There is a war going on.
Let me backtrack a bit. At Triton Technologies, we are the gatekeepers, the guardians at the gate, the Heimdall to the kingdoms of our clients. We control all the keys, passwords, access, controls, etc. We are entrusted to protect and defend our client’s networks as their managed service provider (MSP) under contract.
How the lack of a vendor follow-through hurts business.
For unknown reasons we are encountering a lot of clients reaching out to us due to a failure of vendor follow-through. Basically, they set up a solution such as a cellular router, printer, security system, or of some variant of the above and it would not get finished or completed. Let's talk...
In the last decade or so we have noticed that more and more Internet service providers are offering services such as hosting for websites, hosting for email, DNS hosting, registration and more.
We cannot emphasize enough how much we do not support this.
I'll tell you why. As a managed IT provider. We try to be an all in one stop shop...
For years, as Triton Technologies grew we were approached by many third party IT support contractors. From telephone only, to individuals we were contacted sometimes almost daily. The offers were inviting. Learn why we've been vindicated by our decision that we don't source our technical support.
How We Kept It In-House
Like all things, we did the research and eventually agreed NOT...