Healthcare IT Services
Meet and exceed compliance standards alongside a better IT infrastructure.
Triton Technologies Managed IT Services for the Healthcare industry has a credited history of providing a full range of IT services to clients in the healthcare industry for the past 20 years. Client types range from large hospitals, rural medical centers, to tissue and blood processing organizations, from individual doctor’s offices to multi-location clinics and full-service hospitals.
We provide a full-lifecycle of HIPAA-compliant healthcare information technology solutions including on-site staff augmentation, trouble ticket processing, 24×7 Help Desk services, server and application support, professional services (projects and IT architecture), hosted communication services (email and voice), remote and collocated infrastructure, and disaster recovery platforms.
Complete IT Managed Services for Healthcare Providers
By outsourcing your IT services to Triton Managed Services, you free up your IT staff to focus on patient and client needs and not on the day-to-day management of infrastructure-based IT services. Managed IT Services provides HIPAA compliant storage of Electronic Medical Records (EMR) for many of its healthcare clients and understands healthcare information systems support takes a 24×7 effort.
Managed and Monitored IT
Fully managed IT services, including proactive monitoring and management.
Full HIPAA compliance in all we do, along with risk analysis of any current IT infrastructure.
24/7 Helpdesk Support
Get US-based help and support any time of the day on any IT issues or questions.
Cybersecurity for Healthcare
End-to-end cybersecurity and protection against viruses and malware.
Cloud and Hosting Services
We provide hosting and cloud options for all your data, including hybrid options.
Backup and Recovery
We provide secure data backup and disaster recovery with cloud-based solutions.
Flat-rate Managed IT
Full IT infrastructure services at fixed monthly rates provides a more consistent budget.
Firewalls, HIPAA compliance, email archiving, and audit trials compliant security.
SLA Secure Access
Custom designed Service Level Agreements for secure access from any device.
Full HIPAA Compliance and Support
Triton provides fully HIPAA compliance IT and can help you assess and troubleshoot all current IT infrastructure, including fully managing them. We’ll work with you to meet compliance standards on patient data to avoid fines and cyber breaches.
EMR & EHR Support & Consulting Services
Triton Technologies offers a range of EMR and EHR IT solutions designed to give your practice the support it needs to run efficiently, effectively and securely. Trust the company that understands healthcare-specific IT requirements and harness the power of our extensive knowledge and expertise.
This includes full HIPAA and HL7 compliance, assistance with Meaningful Use guidelines, vendor management, practice management and electronic prescription support, lab applications, and PACS and OIS implementation and support.
Triton Technologies Healthcare IT services can assist top-flight a slate of industry-standard healthcare and EMR and EHR related tools. We provide support for a variety of products such as:
- GE Centricity
- GE Centricity EMR
- NextGen EMR
- Epic Systems
- Practice Partners
Our EMR Cloud Hosting Services
In addition to the healthcare-specific expertise that Triton Technologies has gained from years of experience, we offer state of the art cloud hosting solutions specifically designed to handle the challenges of your health care operations.
- Hybrid and private cloud hosting solutions, fully customized to meet your particular needs
- The cost-effectiveness associated with a reduced capital expenditure for equipment, as many of your network operations can be outsourced to our offsite servers
- The flexibility to increase or decrease your computing needs dynamically
- Safe data storage thanks to our secure data centers that incorporate the highest standards of physical security and data redundancy
- Disaster recovery options designed to safeguard the integrity of your data, preventing loss of sensitive information by offering redundant backup servers. Should you suffer a service disruption, our recovery solutions will have your network back up and be running at a moment’s notice.
Learn more about our complete suite of cloud services.
Healthcare Managed IT Services we provide our financial and securities clients include:
Professional Consulting Services
Triton Managed Services is known for its comprehensive list of Information Technology consulting capabilities focused on health care providers, including strategic planning, migrations, system integration, IT audit services projects and IT program management. Our IT professionals will assess your IT infrastructure, policies, processes and key IT performance indicators and how they support your overall IT strategy. As a managed service provider, we understand how to mitigate IT risks while aligning with your budget and goals in a healthcare environment. Click here to learn more.
Triton provides experienced security practitioners so busy CISOs or companies without CISOs, can keep up with new threats and government compliance requirements. Engaging our “Security as a Service” model is very simple and allows a firm to budget a fixed operating expense for outsourced security experts, as well as security solutions that would otherwise require hardware and software outlays. Click here to learn more.
Continuing to support an IT infrastructure is now conceded to be a poor utilization of business resources for healthcare providers. Our healthcare clients have seen a significant reduction in IT-related operational and capital expenses. Reacquire your focus on patient care and elevate service levels for your health care staff by outsourcing your Information Technology activities. We’re a Partner with Microsoft Azure and AWS cloud services and can provide unique Public Cloud, Private Cloud, and Hybrid Cloud hosting solutions. Click here to learn more.
Remote Infrastructure Monitoring and Management
We have invested over $1 million in proactive monitoring and management tools that can diagnose the status of all your devices, networks and backup capabilities. We use our extensive selection of IT management tools to notify you and resolve problems. We also act as a “single source” that can own all of your problems and manage your vendors to a satisfactory resolution of an incident. Experienced staff using our advanced IT toolsets will get quicker results, lowering your maintenance costs and reducing the impact of network/server outages.
Backup and Disaster Recovery
We can evaluate your networking and storage alternatives and deliver your healthcare organization a comprehensive Backup and Disaster Recovery plan. Avoid the vulnerability of single-location storage and receive backup logs validating data is encrypted backed up and problem-free. We will not only consider HIPAA compliant backup solutions (relatively easy) but timely recovery solutions (much more challenging). From simple file recovery to site-level recovery, we outline a list of deployment, cloud storage and operational services working with the vendors you choose or use your/our facilities. Click here to learn more.
Triton Technologies Managed IT Services manages many applications that are critical to daily operations within the medical industry. Our infrastructure can support a customized environment that won’t disrupt any of your operational systems while developing and testing.
24/7 Helpdesk and Services Support
This is where it all comes together. Our U.S. based Help Desk is staffed by a team of IT professionals that have attained some of the highest first level resolution (FLR) rates in the industry. Have your talented IT team focus on your critical business objectives and not “basic” Help Desk” activities. Incidents are documented and added to our knowledge base to be tracked and used to proactively manage recurring problems. Click here to learn more.
If you accept that data is critical to your business and that the management of that data is equally important, then you want to establish a relationship with a provider like Triton that will be a partner with you and not a faceless vendor who just sells a commodity solution.