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    Worcester, MA | 866-304-4300

    Boston, MA | 508-365-3630

    Providence, RI | 401-735-1956

    Hartford, CT | 860-560-8000

    As you are surely aware, working from home (WFH) has been the primary way that white collar, office-based jobs are being handled during stay-at-home rules. As everything began to shut down with the virus, WFH--what used to be called “telecommuting,” became the only safe option for work to be conducted. For companies that had already been utilizing WFH policies, they probably...

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    What is VoIP? Voice over Internet Protocol takes us away from the traditional office PBX, the on-location physical equipment that provides voice telephony using physical wires or fiber to transmit analog signals. PBX technology allows for some audio conferencing (though it can be a bit clumsy to set up) as well as voicemail, call forwarding, and some other call sorting features. However, a PBX has some severe limitations on available collaboration features and requires a trained technician to configure any changes. Even moving someone to a new office requires expensive and technical labor to move the extension to a different physical location.

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    So, what do you get with VoIP (Voice over IP) technology that you can’t get from a PBX (Private Branch Exchange)? Quite a bit, but we will just focus on the productivity aspect of VoIP – ways to turn your office phones into better and more flexible tools to make the lives of your employees and clients easier and more...

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    Or "VoIP Issues and How to Solve Them by Calling Us". Triton Technologies years ago was created to help the business user and the business owner: over the years we have acquired products, companies and so forth in order to grow. One of them is the skill and ability for dealing with VoIP issues. Years ago, we acquired a failing telephone...

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    When an emergency happens, it’s great to have an MSP (Managed Service Provider) with a VoIP Service. Story Time: 2016 Texas Floods About two months ago, we have a client out of Texas who does financial services for the local populous. Retirement packages, stock trades, trusts for entities etc, etc. Well, if you have been paying attention to the weather down south,...

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