Read-Only Fridays: Avoiding Weekend Infrastructure Issues

As we go into the weekend, we would like to introduce you to something in the IT world known as Read-Only Fridays.

What are Read-Only Fridays?read only fridays, managed IT, network support, weekend support

Read-only Fridays is a term that the IT industry uses for no major changes to any infrastructure when approaching the weekend. The reason why a simple: support hours from the vast majority of manufacturers are usually Monday through Friday from 8 AM to 5 PM. With all products and all services come bugs and issues. The worst time to encounter a bug or an issue is when you do not have the support and/or cannot be fixed quickly.

Practicing Read-Only Fridays

So, we practice at Triton technologies known as read-only Fridays. This helps our clients go into the weekend, keep their infrastructure up operational, and provide them the level of support in which they need. This keeps their business running through the weekend.

With read-only Fridays, we handle small tickets, minor repairs, and so forth, but no major changes. It really improves the experience that our clients receive when it comes to their network and productivity. By holding back large projects until full support can be obtained, which keeps a lot of businesses up and running without worrying about mid-weekend issues it saves a lot of frustration.

You’d be surprised how effective read-only Fridays are when it comes to managing network infrastructure.

If in major infrastructure change needs to happen on a Friday, it is well-planned. Reasons could be many such as medical, the public, or when the vendor is only available for after-hours support. Luckily for us, they are few and far between.

Infrastructure changes usually happen on a Tuesday through Thursday. Vendors and manufacturers are usually flooded on Mondays with requests over the weekend. This is why read-only Fridays are fantastic and we should only begin major infrastructure changes on a Tuesday to allow us to get the maximum support benefit from our vendors.

How We Deal with Corporate Espionage and Data Breaches

What better way to beat your competition than to know what they are working on and then steal it? What am I talking about? Corporate espionage.

Corporate Espionage and Data Breaches

Corporate espionage takes many forms, but what we are seeing recently is a tremendous amount of businesses sending in – for lack of better words – spies to their competition and stealing their data. In the last four months, we have been finding with new and existing clients, employees – new hires, subcontractors, and even long-standing employees – being paid by that firm’s competitors to steal their data (which also triggers a potential data breach).

What Managed Service Providers are Seeing

As a managed provider we watch over your network, systems, data, security and more and that includes watching who has access to what and to what systems. Many times, we catch it blatantly happening, such as somebody’s trying to get a USB drive connected in, a tremendous amount of data going through the corporate databases, and/or emails that should not have been sent by employees.

What we’ve also been seeing is a rise in the demand for business owners to prevent these kinds of actions from occurring, while making it seamless within the network.

Implementing Sophos Intercept X and Reflexions

To help business owners keep their secrets, we have begun full-blown implementation of the Sophos Intercept X endpoint protection client. This endpoint client allows not only prevents viruses and malware, but also encrypts hard drives, provides DLP (data loss prevention), and more. It also allows it to seamlessly encrypt and decrypt files based on the local network. So an employee who is working on Word, Excel, and other types of documents can open and close a document or file with ease, but if they copy it to a flash drive, send by email, or use a filesharing service, the file will be encrypted the entire way through, making it useless to would-be spies.

Utilizing Sophos Reflexions, we can monitor all email traffic to and from a network, provide logs, evidence, and monitor who is communicating with the what business for your day-to-day operations. It has been fantastic and instrumental in helping multiple clients see where their leaks were.

Why We Recommend Sophos

Sophos has been a leader in DLP protection, firewalls, encryption, and endpoint management and we cannot say enough good things about them. Business owners who need to secure their intellectual property, their secrets, methodologies should look at implementing a Sophos-based infrastructure.

Here are Triton Technologies we recommend Sophos alongside procedures and managed IT services to improve your cyber security and prevent corporate espionage and data breaches. Want to learn how to get these systems seamlessly implemented at your business? Contact us today.