Vendor Management: Good Vendors are Hard to Find

Good vendors are hard to come by.

In 16 years of business, we have dealt with literally hundreds of different vendors. From computer manufacturers, network hardware manufacturers, software, physical developers of infrastructure and more, we can say with certainty that good vendors are very hard to come by.

Why We Do Vendor Management

At Triton Technologies, we do vendor management for our clients, and for good reason. When dealing with a contractor, certain questions were not asked, causing undue hardship and a failure of certain projects. A prime example is internet providers. When asking for internet connection, a lot of businesses assume that when you talk to your internet provider that they know exactly what you want, how you wanted and can install it perfectly. That is true 90% of the time, but businesses are a different beast. You need certain kinds of network connections, static IP addresses, redundancy, and more and if you don’t ask from the beginning, it could take weeks if not months to correct. Check out our blog, Vendor Management: The Balrog, where we stepped in to help a client deal with unacceptable service from their internet provider.

Further Reading

Want to see more of our experiences with vendors? Check out our blogs IT Projects: Vendors Not Following Through and The Importance of Thorough Vendor Evaluations for issues we’ve experienced with clients and their vendors.

Vendor relations and talking to the right people are critical for businesses and how to implement and complete their projects. That is why we recommend that if you have any kind of IT project, cellular project, internet project, website project, or more that you Trition Technologies help you solve those issues. Contact us today.

Don’t Do KRACK: Dealing With WiFi Security Attacks

Not Even Once.

In the last couple months a wireless vulnerability known as KRACK (Key Reinstallation Attack) was discovered. Basically, this exploit takes advantage of how the devices hand off each other’s encryption keys. Most major brands of wireless providers such as like one we use called Ubiquiti were patched within hours if not days. But most of the small businesses that purchase generic routers are unaware and are still being affected.

Understanding Managed Wireless

That is where managed wireless comes into play. With managed wireless your access points, switches, firewalls, routers are all up to date as firmware is pushed out. This makes hacking these type of wireless networks with known exploits very tough. The kind of clients that need this kind of service are hospitals, hospitality, real estate, banking, financial and more. You do not want some guy sitting out on the street with a laptop running a script getting inside your network and manage wireless prevents just that.

Stopping Network Penetration

What we have seen over the last decade are people that take advantage of wireless exploits to penetrate networks. We have blogged about this in the past as a test to get into a clients network, but if our intentions were nefarious we could easily penetrated the network and seized control. With the updates happening regularly, patching done regularly, and watching how the network performs, managed wireless networks can help your business stay secure, give your clients that use Guest services a positive experience and keep you up on the latest trends when it comes to options for wireless technologies.

Worried about KRACK and other WiFi exploits? We recommend for all businesses to get a managed wireless access point. Contact Triton Technologies today to learn more about our wireless access point installations, backed with Managed IT Services.

Recommendation: SSD Drives for Commercial Computers

Traditionally for many decades computers utilized hard drives that physically moved. Round platters would store our information and read heads would move back and forth to access that information. When it came out, it was revolutionary. But like all good things, time moves on. In the last decade, we have been moving to a technology that does not physically move distorts data. SSD drives when they came out promised no moving parts, low power consumption, and would increase the data speed to the bus of the computer. They had one significant drawback, cost. As time moved on and manufacturing advanced, production and cost per part has plummeted.

Equipping SSDs for an Office

This past November we had a rash of hard drives start to die out on us from our clients and our internal network. So we began to order hard drives, and what we found was the SSD drives were just slightly more than the traditional drives. So we ordered a dozen and began to replace the hard drives of our internal network. The speed differential just on the reformatting and the boot time was explosive. So we reformatted all the workstations to Windows 10 Pro with SSD drives from Samsung.

Tripling Laptop Battery Life

The results are absolutely spectacular. On the laptops that we replaced them on the average power consumption would make the laptop last up to 4 hours with minimal use. After reformatting just with an SSD drive, we get an average of 12 hours of standard use. Nothing else was changed out.

A SSD Product to Look Out For: Optane

Now Intel will be releasing a product called Optane. This combines the traditional SSD drive with onboard system memory. No longer will we have to worry about programs running on the memory to transfer to the hard drive through a slow system bus, it will have direct access. Initial reports show an average of 25 to 50% increase of speed just changing out the hard drive alone.

So going forward, we are recommending that any hard drive issues, replacements, upgrades, or expansion for computers and laptops to have SSD drives. The speed versus cost is extremely beneficial. So when looking for new computer or server, we extremely recommend choosing SSD drives. If you’re interested in learning more about this or other replacement suggestions or services, contact Triton Technologies today.