Amazon AWS Saves the Day… AGAIN

Amazon saves the day again and again. We may sound like a broken record, but the solution is solid.

What are we talking about? Amazon Web services. Truthfully, if you’re in business, you need your head in the cloud now!

Client Story: Food Logistics Company

A quick example is this, we have a food logistics company that delivers their products throughout the Northeast United States. If you’re a small business of any type most likely you’re using them. What they do is they load up a truck of the most common products a corner store might need, a supermarket or even a sports venue. They do a tremendous amount of business, but they also see whether inefficiencies and losses are coming from.

Inventory Lag Time

They are currently running a very old edition of QuickBooks enterprise from 2009 and the system was showing its age. As more and more product was entered into the inventory system, It began to slow. So they contacted us to find a solution and to solve other issues as well.

One of the big ones that they were having an issue with was specialty products on demand. When the truck would show up to a store and you would request a certain product, it could be days before could get delivered. Those inefficiencies cause the loss to that store and alienation of the logistics company.

How do we instantly submit a PO for specialty products while the driver is in the store?

Easy, put it in the cloud.

Getting Their Inventory on the Cloud

We as an experiment got a trial license of QuickBooks enterprise 2017 and ramped up an instance on Amazon Web services. We copied their existing QuickBooks data file, converted it, and on the owner’s iPad, had him log into the enterprise system from remote and submit a PO. Utilizing a desktop at the office, he remote desktop into the same instance and saw the PO waiting for him.

“Implement it, now!” he said.

From a Week to a Day

Within 48 hours we purchased QuickBooks enterprise 2017 with a 15 user license, remote desktop licensing for server 2016, and quadrupled the memory allocation for that instance. We also purchased a dozen surface Pro 4 tablets from Microsoft and utilizing our managed cellular offerings, we were able to equip all of the trucks within one week. Creating a VPN link to their office we were able to bring the local printers online and he saw immediate results with truck drivers out in the field able to submit a PO for specialty products and instead of waiting a week for it to arrive. The warehouse was able to put it on the next day’s truck and deliver it directly to their client.

Getting on the Cloud Gets Results

The client was so impressed with the speed at which it could be done, the hardware he did not need to purchase, and the ease of use from a system he has already become accustomed to that he purchased many more products within a very short period of time of the completion of this initial solution.

Amazon not only saved the day with this client, it saved them money, time, effort, and especially, worry. It made them a lot of money with and near instant return on investment.

If your business is not in the cloud, grab a ladder and start reaching, or call us and we can help you reach the sky. Contact Triton Technologies today.

Cutting the Cord in the Office: A Cellular ISP Solution

Triton technologies has expanded our cellular offerings exponentially.

A prime example is a law office in a single building in a small town in Massachusetts. Their current coaxial provider had very very poor Internet results. Truthfully they had more outage than they had internet. Multiple node issues, a modem replaced every few weeks, and their phone service. With that provider was up and down so much that they could visibly see a loss of profit.

We were asked to come up with a solution.

The Monopoly of Internet in Your Area

Now one of the secrets they don’t tell you is when you run a town you can give a monopoly to a specific provider for infrastructure. Electrical, TV, Internet, etc. It was meant to help companies provide better service without stepping on each other’s toes. The downside is, when you do not like a certain provider, you may not have the ability to get another provider.

The Cellular War

Earlier in 2017, there was a war. We nicknamed it the cellular war. Verizon started losing clients to Sprint and T-Mobile because Sprint and T-Mobile were offering unlimited data plans for all commercial and business entities. Verizon couldn’t have that; they were losing market share. Within a day of quarterly results coming out, Verizon started offering unlimited data, access point data, hotspots and more at a fixed price. That set off a price war between Verizon, AT&T, Sprint, T-Mobile and other providers. Truthfully, Triton took advantage of that and provided all of our technicians with hotspots, tablets, cell phones and the lessons that we learned in those few short days we were able to translate into solutions for our clients.

Using a Cellular Modem

Back to the subject at hand. So if we couldn’t go wired, let’s go wireless. Contacting Sprint we were able to get an unlimited data plan, at a fixed price, static IP address, and bridgeable for our client firewalls and VPN solutions. We install the critical point cellular modem, Sophos XG firewall, and we were able to terminate entirely out the data portion of the coaxial provider’s Internet. For the last few weeks we have been able to see that the outages pretty much disappeared, and the client is enjoying a connection that is no longer bound to the physical limitations of the town in which therein. They can move anywhere they want as long as their self-service, and if the cellular advertisers are correct, that’s 98% of the country.

So if your office is physically landlocked, you need a cellular backup, or you are looking to see what options you need to do for a branch location, we have now a solid solution base that can be replicated easily for our clients. Contact Triton Technologies to learn more.

Making Connections: Long Range Wireless Access for Multiple Buildings

This week we had the extreme pleasure of helping a business connect up multiple buildings to a central office with very little cost.

A couple weeks ago we were asked by a local logistics company to price out multiple Internet connections, firewalls, routers and so forth for 4 buildings that they purchased directly around their central office. The purpose of these new acquisitions was to divide up divisions from an already overcrowded central office.

We had a meeting, discussed what they were looking to do and scrapped the entire thing.

Point-to-Point Long Range Wireless Access Points

Basically, we utilized Ubiquiti NanoBeam point-to-point long-range wireless access points. I can only tell you this: they are fantastic! For only a couple hundred dollars for 2 buildings, we were able to get them a gigabit network speed on the exact same subnet as their central office. Their central office already had Charter Communications, and we had upgraded them to the 300 x 7 Internet speed. It would be a waste of Internet and cost if we installed a firewall and charter at each of the buildings. One of the things they do not tell you about in VPN communications is, your fastest VPN speed is the slowest common denominator. So let’s go back to that charter connection shall we, the 300 x 7, would only be able to give you 7 MB speed between the central office and branch offices, which were buildings right next to each other.

That is 1995 speed. Unacceptable.

Quick Install, Huge Savings

So installing multiple metal beams at the central building, on each building that they just acquired, and putting in high speed Cisco switches that they are currently utilizing in the central office, they were able to get the speed they need, the reliability that they wanted, and at 1000th the price if we had gone with multiple Internet connections and firewalls.

With Ubiquiti hardware, our clients do not need to pay for a yearly licensing fee. Basically, by set it and forget it.

If you have a building that you’re trying to connect to even many miles away, we have a solution for you. Contact us at Triton Technologies to learn more.

What’s Your Fancy? PC or Mac: Both Have IT Needs

One of the most controversial things that we’ve ever got from clients is: why don’t we just switch to a Mac and not have any problems?

Hate to break it to you, but as a managed IT provider with dozens of Mac-only clients, it doesn’t matter: everything has problems.

PC vs. Mac in the Workplace

From a PC World, they’ve been around for many decades with many different manufacturers, operating systems, simplicity, the ability for people to develop with minimal skill or desire for security. It also makes it very susceptible to hacking. Luckily in the last decade or so major providers for PC-based operating systems and hardware have taken it very seriously to secure their networks and products from hackers.

Now from the Apple ecosystem, it appears to be a very simple and very safe environment, but that is all about perception. What I advise people is to look at the latest rounds of patches and updates from Apple and you will find just as many if not more updates than any Windows or Linux-based system.

How Both System are the Same: Updates

Every day at Triton we have to service many Mac networks. Most of the problems just like with Windows systems are not about the actual operating system themselves, but a lot of third-party programs. Programs that run either cloud-based, locally, on a network server or even by remote. And all of these programs have to be maintained. Maintenance schedules for PCs and Macs are nearly identical, with either daily, weekly, or monthly updates that have to be applied.

How Unpatched Mac Can Be Just as Vulnerable

Macs, on the other hand, have a single operating system maintained by a single company over the last decade, it just makes management slightly easier. What I advise people is to keep on their updates either a PC or Mac and to make absolutely sure that they don’t let them lapse. Why? We have encountered multiple times people buying a Macintosh computer, and not doing a single thing with it. When the time comes for a product update then a major update to the operating system may need to be done. Now that sounds pretty simple and kinda desirable, but not really. The reason why we do updates is to make sure exploits don’t go out into the wild and start wreaking havoc with unpatched systems.

So from a Triton standpoint, our policy is this, use what you are most comfortable with. Are you most comfortable with a Windows PC? An Apple? Chrome Book? We advise you to choose what works best for you, and we will support. We are at a wonderful time in our technological evolution where a lot of the products cross work with each other all the time. So in closing go with what works. Then contact Triton Technologies.